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Orders and Delivery
Where do you ship to?
Where do you ship to?
We currently deliver in Europe. You will see the available options at checkout.
How long will it take for my order to arrive?
How long will it take for my order to arrive?
Most orders are delivered within 3 to 5 business days. During peak periods or special offers, delivery may take a little longer.
What are the delivery charges?
What are the delivery charges?
Delivery is free for orders over €89. Standard delivery charges vary depending on the destination and will be calculated at checkout.
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Returns and Exchanges
What payment methods do you accept?
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and other secure payment methods. You can view all options at checkout.
What is your return policy?
What is your return policy?
We offer a 30-day return policy. You have 30 days after receiving your order to request a return.
To be eligible, items must be:
✔️ Unused
✔️ In their original packaging
✔️ With all tags and proof of purchase
To start a return, simply send us an email at contact@newtweu.com. Returns must be sent to:
📍 Bigblue (Tupperware)
ZAC du Long Buisson,
2 Rue Roland Garros,
27930 Guichainville, France
Will I receive a return label?
Will I receive a return label?
Yes. If your return is accepted, we will send you a return label and clear instructions.
Please do not send back items without contacting us first—unauthorized returns will not be accepted.
What should I do if my item is damaged or incorrect?
What should I do if my item is damaged or incorrect?
If your order arrives damaged, defective, or incorrect, contact us immediately so that we can address it.
We will do our best to correct the situation.
Are there any items that cannot be returned?
Are there any items that cannot be returned?
Yes. We do not accept returns on:
- Perishable products (e.g., food, plants)
- Customized or made-to-order products
- Personal care items (e.g., beauty products) - Hazardous materials or flammable items
- Gift cards
- Promotional items
If in doubt, send us an email - we are happy to help.
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Products and Use
Are Tupperware products dishwasher safe?
Are Tupperware products dishwasher safe?
Yes, most Tupperware items are dishwasher safe. Always check the product care instructions for specific details.
Can I use Tupperware in the microwave, oven, or freezer?
Can I use Tupperware in the microwave, oven, or freezer?
Many products are designed for use in the microwave or freezer. Some items are also safe for the oven. Check the product description or the symbol under each item.
Are Tupperware products BPA-free?
Are Tupperware products BPA-free?
Yes. All Tupperware products sold today are BPA-free and meet international food safety standards.
What is Eco+ and what materials are used?
What is Eco+ and what materials are used?
Eco+ is our range of sustainable products made from circular or recycled materials, without compromising on quality or durability.