Terms of sale

GENERAL CONDITIONS OF SALE

Effective date: May 1, 2026

1.PURPOSE

These general conditions of sale apply without restriction or reservation to all online sales offered by the company OOBO, a limited company with share capital of 249,332 euros, registered with the PARIS RCS under number 642 041 198, identified in the intra-community VAT exchange system under number FR38 642 041 198 and whose head office is located at 1 rue of Stockholm, 75008 PARIS (hereinafter, the “Seller” or “OOBO”) on the website https://tupperware-eu.com/fr (hereinafter, the “Site”).https://tupperware-eu.com/fr

The Site is an electronic commerce platform intended exclusively for consumers, understood as natural persons acting for purposes not falling within the scope of their commercial, industrial, artisanal, liberal or agricultural activity (hereinafter, the “Buyers”).

Consequently, sales made on the Site are reserved for a clientele of individuals acting as end customers, to the exclusion of any purchase made for professional purposes, in particular with a view to resale.

The Site allows Buyers to acquire goods related to the preparation, cooking, conservation, storage, transport, reheating, presentation or serving of food, as well as kitchen utensils, food containers, storage accessories, textile products or any other related item, offered for sale on the Site (hereinafter, the “Products”).

The purpose of these general conditions is to define the terms and conditions of the online sale and delivery of the Products, as well as to define the rights and obligations of the parties in this context.

They are accessible and printable at any time via a direct link at the bottom of the page of the Site.

The applicable version of the general conditions is the one consultable online on the Site on the date of the Buyer's order, a copy of which is sent to him with his order confirmation.

These general conditions of sale prevail over any other general or specific conditions not expressly approved by OOBO.

They may be supplemented, if necessary, by specific conditions of use for certain services offered on the Site, which supplement these general conditions and, in the event of contradiction, prevail over the latter.

The fact that OOBO does not avail itself at a given moment of any of the general conditions of sale cannot be interpreted as a waiver of the right to avail itself subsequently of any of said conditions.

The nullity of a contractual clause does not entail the nullity of the general conditions of sale. The temporary or permanent non-application of one or more clauses of the general conditions of sale by OOBO cannot constitute a waiver on its part of the other clauses of the general conditions of sale which continue to have their effects.

The Site is accessible to all users of the internet network in principle 24 hours a day, 7 days a week, except interruption, scheduled or not, by OOBO or its service providers, for the purposes of its maintenance and/or security or in the event of force majeure or updating of the Site. OOBO cannot be held responsible for any damage, whatever its nature, resulting from unavailability of the Site.

OOBO does not guarantee that the Site will be free from anomalies, errors or bugs, nor that the Site will operate without breakdown or interruption. In this regard, it may freely and at its sole discretion determine any period of unavailability of the Site or its content. OOBO cannot be held responsible for any data transmission, connection or network unavailability problems.

2.IDENTITY OF THE SELLER AND CONTACT

The Site is operated by OOBO which offers the Products for sale.

OOBO can be contacted at the following contact details, in particular for any complaints:

Postal address: 1 rue de Stockholm, 75008 PARIS

Email address: contact@newtweu.com

3.LEGAL CAPACITY AND ACCEPTANCE OF GENERAL CONDITIONS

1.Legal capacity

The Site is accessible:

- To any natural person with full legal capacity to commit to these general conditions. Any natural person who does not have full legal capacity can only access the Site with the consent of their legal representative.

2.Acceptance of general conditions

Acceptance of these general conditions by the Buyer is indicated by a check box in the order form. This acceptance can only be full and complete. Any acceptance under reservation is considered null and void. The Buyer who does not agree to be bound by these general conditions must not place an order on the Site.

3.Registration on the Site

Placing an order on the Site requires the Buyer to register on the Site by providing their email address. Each time you connect to the Site, a confidential code will be automatically sent to this address to allow you to access your Account.

In all cases, the Buyer must provide all information marked as mandatory. Any incomplete registration will not be validated.

Registration automatically results in the opening of an account in the name of the Buyer (hereinafter, the “Account”), giving him access to a personal space (hereinafter, the “Personal Space”) which allows him to manage his purchases in a form and according to the technical means that OOBO deems most appropriate.

The Buyer guarantees that all the information he gives in the registration form is accurate, up to date and sincere and is not tainted by any misleading character.

He undertakes to update this information in his Personal Space in the event of modifications (in particular: change of postal address), so that they always correspond to the above-mentioned criteria.

The Buyer is informed and accepts that the information entered for the purposes of creating or updating his Account constitutes proof of his identity. The information entered by the Buyer is binding upon validation.

The Buyer can access his Personal Space at any time after identifying himself using his login ID as well as the connection code sent to him by email.

The Buyer undertakes to use his Account personally and not to allow any third party to use it in his place or on his behalf, unless he bears full responsibility.

He is also responsible for maintaining the confidentiality of his identifier and connection code, any access to the Site using the latter being deemed to be carried out by the Buyer. The latter must immediately contact OOBO using the contact details mentioned in article 2 hereof if they notice that their Account has been used without their knowledge. It recognizes OOBO's right to take all appropriate measures in such a case.

4.PRODUCT FEATURES

Before any online order and in application in particular of the provisions of article L111-1 of the Consumer Code, the Buyer can read, on the Site, the characteristics of each Product that he wishes to order.

Each Product is accompanied by a description presenting its essential properties and characteristics.

The Products are offered for sale online while stocks last and depending on their availability, or subject to the possibility of ordering them if necessary. All Products which are the subject of a promotion are also offered while stocks last. Thus, if a Product is out of stock during the duration of the promotion, the Customer will not be able to request restocking at the promotional price displayed.

The information concerning the Products, provided on each sales page, is that communicated to OOBO by the suppliers of these Products.

OOBO will ensure that the photographs and descriptions of the products on the Website are as faithful as possible to the products themselves. The Products offered for sale are described and presented with the greatest possible accuracy. However, a minimal variation in the color of the Product(s) does not engage the responsibility of OOBO and does not affect the validity of the sale.

5.ORDER

1.Placing an order

To place an order, the Buyer must select the Product of their choice and place it in their basket.

He can access the summary of his basket at any time as long as the order is not definitively validated and can correct any errors in the elements entered.

The Buyer must then log in to their account or, if they do not have one, register on the Site according to the terms provided for in article 3.3 hereof.

The order is deemed received by OOBO when it is definitively validated by the Buyer.

2.Order confirmation

At the end of his order, the Buyer receives a confirmation by email which:

1. summarizes the elements of the order and the expected delivery time,
2. includes the general conditions in force on the day of the order.

The Buyer must ensure that the contact details provided in their Account are correct and that they allow them to receive the order confirmation email. If this is not received, the Buyer must contact OOBO using the contact details mentioned in article 2.

OOBO recommends that the Buyer keep the information contained in the order confirmation.

6.PRICES AND PAYMENT TERMS

Price

The sales prices of the Products are displayed on the Site.

They are indicated in euros, all taxes included.

OOBO reserves the right, at its free discretion and according to terms of which it will be the sole judge, to propose promotional offers or price reductions.

The prices do not include delivery costs that may be applicable to the delivery of the Products, invoiced in addition to the price of the Products. The amount of the applicable delivery costs will be indicated before validation of the order by the Buyer.

The applicable price is that displayed on the Site at the time the Buyer's order is registered.

Payment terms

The full price of the Products is payable upon ordering.

Payment can be made online by credit card, through the secure online payment service indicated on the Site.

The Buyer guarantees to OOBO that he has the necessary authorizations to use the chosen payment method.

OOBO reserves the right to suspend or cancel any order and/or delivery in the event of non-payment of any sum due by the Buyer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site.

Billing

The invoice corresponding to each order placed by the Buyer is sent to the Buyer by email, to the address indicated in their registration form.

Reservation of title

OOBO retains full ownership of the Products sold until full payment of the price, delivery costs included.

7.DELIVERY

Delivery territory

Buyers are expressly informed that the Site only offers delivery of Products to the countries mentioned on the Site.

Delivery methods

Delivery of Products ordered on the Site is made to the address indicated when the Buyer orders as the “delivery address” (which may be different from the billing address).

Different delivery methods may be possible, depending on the categories of Products and their weight.

The Buyer is informed before validation of his order of the possible delivery methods for the Product ordered as well as the deadlines and costs corresponding to each of these methods.

The Buyer must select the desired delivery method and provide all the information necessary for the effective delivery of the Product according to this method.

The Buyer is solely responsible for recovering the Products delivered within the necessary time frame.

The Buyer must ensure that the information communicated is correct, and that it remains so until complete delivery of the Product(s) ordered. The Buyer therefore undertakes to inform OOBO of any change in billing and/or delivery details which may occur between the Order and delivery, by sending, without delay, an email to the customer service email address. Failing this, in the event of a delay and/or delivery error, the Buyer cannot under any circumstances hold OOBO liable in the event of non-delivery, and OOBO customer service will contact the Buyer for a second delivery at the Customer's expense.

Delivery costs

Delivery costs will be indicated on the order summary.

Delivery costs vary depending on whether the Products are delivered directly to the address indicated when ordering.

Delivery times

The company undertakes to deliver the product(s) within a period not exceeding 30 days from the Order date.

8.RIGHT OF WITHDRAWAL

The right of withdrawal will be exercised according to the terms provided for in the Consumer Code.

All Products may be subject to withdrawal, except those excluded by Article L. 221-28 of the Consumer Code, reproduced below:

The right of withdrawal cannot be exercised for contracts:

1° The provision of services fully executed before the end of the withdrawal period and the execution of which has started after the express prior agreement of the consumer and express waiver of his right of withdrawal;

2° The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period;

3° Supply of goods made according to the consumer's specifications or clearly personalized;

4° Supply of goods likely to deteriorate or expire quickly;

5° Supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;

6° Supply of goods which, after having been delivered and by their nature, are mixed inseparably with other articles;

7° Supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations on the market beyond the control of the professional;

8° Maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to respond to the emergency;

9° Supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;

10° Supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;

11° Concluded at a public auction;

12° Provision of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities which must be provided on a specific date or period;

13° Supply of digital content not provided on a physical medium whose execution has begun after express prior agreement of the consumer and express waiver of his right of withdrawal.

Apart from this type of Products, the Buyer has a period of 14 (fourteen) working days, from the date of receipt of the Products ordered, to withdraw without having to give reasons or pay penalties, with the exception of the return costs which remain his responsibility and which he must pay.

The Buyer who wishes to exercise his right of withdrawal must send to OOBO at the contact details mentioned in article 2 hereof, before the expiry of the above period, the withdrawal form annexed to these general conditions duly completed, or a declaration clearly expressing his wish to withdraw and including his order number.

The Products must be returned to OOBO in their original packaging, without undue delay and at the latest within 14 (fourteen) calendar days following communication by the Buyer of their desire to withdraw. They must be accompanied by a copy of the corresponding purchase invoice. The Buyer is deemed responsible in the event of damage to the Products upon their return to OOBO

The Buyer will be reimbursed as soon as possible and at the latest within 14 (fourteen) days from the date of effective receipt by OOBO of the request for withdrawal of the entire sums paid for his order, deducting, where applicable, return costs, which remain the responsibility of the Buyer. OOBO, however, reserves the right to defer this reimbursement until the Products are actually recovered.

In accordance with article L.221-23 of the Consumer Code, the Buyer is informed that his liability is only incurred towards OOBO for a depreciation of the product(s), returned following the exercise of his right of withdrawal, resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this or these goods.

9.LEGAL GUARANTEES

OOBO points out, however, that the Buyer benefits from legal guarantees of non-conformity as well as hidden defects in the item sold, including defects in conformity resulting from the packaging of the Products ordered on the Site.

If the Buyer notices that the Product delivered to him has a defect, a lack of conformity or is damaged, he must inform OOBO using the contact details mentioned in article 2 hereof, indicating the nature of the defect, non-conformity or damage observed and sending him any useful supporting evidence, in particular in the form of photograph(s).

OOBO will organize the return arrangements with the carrier of its choice, of which it will inform the Buyer by any useful means. OOBO will bear the costs of this return.

The Products must be returned to OOBO in their original packaging. They must be accompanied by a copy of the corresponding purchase invoice.

Returns of Products not complying with the terms described above cannot be taken into account.

OOBO will carry out the necessary checks and will offer the Buyer the replacement of the Product wherever possible. If replacement of the Product is impossible, OOBO will reimburse the Buyer the entire price paid for the Product as well as the corresponding delivery costs, by any useful means, as soon as possible and at the latest within 14 (fourteen) days following the date on which OOBO informed him of the impossibility of replacing the Product.

The legal texts relating to legal guarantees are reproduced in Appendix 1 hereof.

10.OBLIGATIONS OF BUYERS

Buyers are solely responsible for their choice and use of the Products. It is their responsibility to verify the suitability of the Products to their specific needs and constraints prior to purchasing said Products.

They must also take the necessary measures to save by their own means the information in their Personal Space that they deem necessary, of which no copy will be provided to them.

Finally, it is up to Buyers to take all appropriate measures to protect their own data and/or software stored on their computer equipment against any attack.

11.RESPONSIBILITY OF OOBO

1. OOBO undertakes to carry out regular checks to verify the operation and accessibility of the Site. As such, OOBO reserves the right to temporarily interrupt access to the Site for maintenance reasons. Likewise, OOBO cannot be held responsible for any temporary difficulties or impossibilities in accessing the Site which originate from circumstances external to it, force majeure, or which are due to disruptions in telecommunications networks.
2. OOBO does not provide the Buyer with any guarantee as to the adaptation of the Products to his needs, expectations or constraints.
3. The liability of OOBO is excluded in the event of damage, direct or indirect, affecting property or people, suffered by the Buyer or a third party, and resulting from the following cases:
4. Negligence or fault committed by the Buyer or by a third party;Any use in conditions that are manifestly non-compliant for the use of the Products.
5. OOBO cannot be held responsible for the non-execution or delay in the execution of sales contracts due to circumstances external to it or a case of force majeure, it being expressly specified that cases of force majeure are considered, in addition to those which are usually retained by the jurisprudence of French jurisdictions: exceptional bad weather, natural disasters, fires and floods, lightning, attacks, cases of rupture or blockage of telecommunications networks, means of transport or postal services, including due to strikes, damage caused by viruses for which the security means existing on the market do not allow their eradication, as well as any legal or regulatory or public order obligation imposed by the competent authorities and which would have the effect of substantially modifying these general conditions.
6. In any event, the liability likely to be incurred by OOBO hereunder is expressly limited to proven direct damage suffered by the Buyers.

12.INTELLECTUAL PROPERTY

The systems, software, structures, infrastructures, databases and content of all kinds (texts, images, visuals, music, logos, brands, database, etc.) operated by OOBO within the Site are protected by all intellectual property rights or rights of database producers in force. Any disassembly, decompilation, decryption, extraction, reuse, copying and more generally, any acts of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the authorization of OOBO are strictly prohibited and may be subject to legal proceedings.

13.PERSONAL DATA, NEWSLETTER AND OPPOSITION LIST TO TELEPHONE CALLING

Personal data

OOBO practices a personal data protection policy, the characteristics of which are explained in the document entitled “Confidentiality Charter” of which the Buyer is expressly invited to read.

OOBO understands that the protection of data and privacy is an issue for all Internet users visiting the Site. OOBO undertakes, in accordance with GDPR regulations, to respect your privacy and to protect your personal data, i.e. likely to identify you directly or indirectly as a person.

As part of the Order, OOBO is intended to collect personal data from the Buyer. OOBO is committed to protecting the personal data of Buyers.

The files containing personal data necessary for the Order are notably kept on the servers of the Site host. This service provider ensures that it complies with the requirements of the General Data Protection Regulation (GDPR). OOBO does not communicate or trade in Buyers' personal data.

At the Order stage on the Site, the Buyer expressly consents to the collection and processing of his personal data necessary to carry out the Orders.

The purpose of the personal data collected by OOBO is to enable the Order to be completed. The various personal data will not be kept longer than necessary for the purposes for which they were collected, including with regard to compliance with legal or tax obligations.

In accordance with the provisions of law no. 78-17 of January 6, 1978, as amended by law no. 2004-801 of August 6, 2004 known as “Informatique et Libertés”, and the general data protection regulations (GDPR), subject to proof of your identity, any Buyer, whatever their nationality, has the right to access, modify and delete their personal data. Each Buyer is also entitled to request a limitation of the processing of their data and also has a right to data portability as well as a right to object to the processing of personal data concerning them.

For the purposes of applying this clause and, in particular, to ensure the confidentiality treatment of Buyers' data, OOBO has designated, in accordance with the provisions of the general data protection regulations (GDPR), a data protection delegate, who can be contacted at the following address: [rgpd@newtweu.com]

In any case, any Buyer has the right to make any complaint to the CNIL.

Newsletter

By checking the box provided for this purpose or by expressly giving his agreement to this end, the Buyer accepts that OOBO may send him, at a frequency and in a form determined by him, a newsletter (newsletter) which may contain information relating to his activity.

When the Buyer checks the box provided for this purpose in the registration process on the Site to place the Order, he agrees to receive commercial offers from OOBO for Products similar to those ordered.

Buyers will have the option to unsubscribe from the newsletter by clicking on the link provided for this purpose, present in each of the newsletters (newsletters).

List of opposition to telephone canvassing

You have the option of registering free of charge on a BLOCTEL telephone canvassing opposition list (www.bloctel.gouv.fr) in order to no longer be contacted by telephone by a professional with whom you do not have an ongoing contractual relationship, in accordance with law no. 2014-344 of March 17, 2014 relating to consumption.

Any consumer can register for free on this list on the https://conso.bloctel.fr/index.php/inscription.php. website.

14.ADVERTISING

OOBO reserves the right to insert on any page of the Site and in any communication to Buyers any advertising or promotional messages in a form and under conditions of which OOBO will be the sole judge.

15.LINKS AND THIRD PARTY SITES

OOBO cannot under any circumstances be held responsible for the technical availability of websites or mobile applications operated by third parties (including its possible partners) which the Buyer accesses via the Site.

OOBO assumes no responsibility for the content, advertising, products and/or services available on such third-party sites and mobile applications, which are governed by their own conditions of use.

OOBO is also not responsible for transactions between the Buyer and any advertiser, professional or merchant (including any partners) to whom the Buyer may be directed through the Site and cannot under any circumstances be a party to any possible disputes whatsoever with these third parties concerning in particular the delivery of products and/or services, the guarantees, declarations and other obligations whatsoever to which these third parties are bound.

16.PROHIBITED BEHAVIORS

1. The following are strictly prohibited: (i) any behavior likely to interrupt, suspend, slow down or prevent the proper functioning of the Site, (ii) any intrusions or attempted intrusions into OOBO's systems, (iii) all misappropriation of the Site's system resources, (iv) any actions likely to impose a disproportionate load on the infrastructures of the latter, (v) all breaches of security and authentication measures, (vi) all acts likely to undermine the financial, commercial or moral rights and interests of [OOBO or users of its Site, (vii) any practice diverting the Site for purposes other than those for which it was designed and finally more generally (viii) any breach of these general conditions or the laws and regulations in force.
2. It is also strictly prohibited to monetize, sell or grant all or part of access to the Site, as well as to the information it contains.
3. In the event of failure to comply with any of the provisions of this article or more generally, violations of laws and regulations, OOBO reserves the right to take all appropriate measures and initiate any legal action.

17.UNSUBSCRIBE

The Buyer may unsubscribe from the Site at any time, by sending a request to this effect to OOBO by email, to the contact details mentioned in article 2.

Unsubscription is effective within a maximum period of 7 (seven) days from this request. It results in the automatic deletion of the Buyer's Account.

18.CHANGES

OOBO reserves the right to modify these general conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the Buyer's order.

19.LANGUAGE

In the event of a translation of these general conditions into one or more languages, the language of interpretation will be the French language in the event of contradiction or dispute over the meaning of a term or provision.

20.MEDIATION

It is also recalled that any consumer has the right to have free recourse to a consumer mediator with a view to amicably resolving the dispute between them and a professional. To this end, OOBO guarantees the Buyer the effective use of a consumer mediation system.

Mediation of consumer disputes: In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, OOBO joins the Service of the Joint Commission for Mediation of Direct Sales

In the event of a dispute, you can submit your complaint on its website www.mediation-vente-directe.fr or by post by writing to Médiation de la Vente Directe (MVD) – 1, rue Emmanuel Chauvière – 75015 PARIS

You can use the mediation service for consumer disputes linked to an order placed on the internet.

Finally, it is recalled that mediation is not obligatory but only offered in order to resolve disputes by avoiding recourse to justice. In the event of failure of this mediation procedure or if the Buyer wishes to refer the matter to court, the rules of the code of civil procedure will apply.

The Buyer can also contact the dispute resolution platform put online by the European Commission at the following address: http://ec.europa.eu/consumers/odr/.http://ec.europa.eu/consumers/odr/

21.APPLICABLE LAW AND JURISDICTION

These general conditions are governed by French law.

In the event of a dispute over the validity, interpretation and/or execution of these general conditions, the parties agree that the courts of Nanterre will have exclusive jurisdiction to judge the matter, unless mandatory procedural rules dictate otherwise.

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ANNEX 1 - LEGAL TEXTS RELATING TO WARRANTIES

Article L. 217-4 of the Consumer Code

The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.

Article L. 217-5 of the Consumer Code

The property complies with the contract:

If it is suitable for the use usually expected of similar goods and, where applicable:

– if it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model;

– if it presents the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;

Or if it presents the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L. 217-7 Consumer Code

Defects of conformity which appear within twenty-four months from delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise. For goods sold second-hand, this period is set at six months. The seller can combat this presumption if it is not compatible with the nature of the goods or the alleged lack of conformity.

Article L. 217-8 Consumer Code

The buyer has the right to demand that the goods conform to the contract. He cannot, however, contest conformity by invoking a defect that he knew or could not have ignored when he contracted. The same applies when the defect has its origin in the materials he himself supplied.

Article L. 217-9 Consumer Code

In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods. However, the seller may not proceed according to the buyer's choice if this choice results in a cost that is clearly disproportionate with regard to the other method, taking into account the value of the goods or the importance of the defect. He is then required to proceed, unless impossible, according to the method not chosen by the buyer.

Article L. 217-10 Consumer Code

If repair and replacement of the goods are impossible, the buyer can return the goods and have the price refunded or keep the goods and have part of the price refunded. The same faculty is open to him:

1° If the solution requested, proposed or agreed pursuant to article L. 217-9 cannot be implemented within one month following the buyer's complaint;

2° Or if this solution cannot be done without major inconvenience for him given the nature of the property and the use he is seeking.

However, the sale cannot be canceled if the lack of conformity is minor. »

Article L.217-11 of the Consumer Code

The application of the provisions of articles L. 217-9 and L. 217-10 takes place without any cost for the buyer. These same provisions do not prevent the award of damages.

Article L. 217-12 of the Consumer Code

The action resulting from the lack of conformity is prescribed two years from the delivery of the goods.

Article L. 217-16 of the Consumer Code

When the buyer requests from the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the buyer's request for intervention or the making available for repair of the good in question, if this making available is subsequent to the request for intervention.

Article 1641 of the Civil Code

The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or would have only given a lower price, if he had known about them.

Article 1643 of the Civil Code

He is liable for hidden defects, even if he is not aware of them, unless, in this case, he has stipulated that he will not be obliged to provide any guarantee.

Article 1644 of the Civil Code

In the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price refunded, or keeping the thing and having part of the price refunded.

Article 1648 paragraph 1 of the Civil Code

Action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.

ANNEX 2 – RETURN POLICY AND WITHDRAWAL FORM

The right of withdrawal will be exercised according to the terms provided for in the Consumer Code.

All Products may be subject to withdrawal, except those excluded by Article L. 221-28 of the Consumer Code, reproduced below:

The right of withdrawal cannot be exercised for contracts:

1° The provision of services fully executed before the end of the withdrawal period and the execution of which has started after the express prior agreement of the consumer and express waiver of his right of withdrawal;

2° The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period;

3° Supply of goods made according to the consumer's specifications or clearly personalized;

4° Supply of goods likely to deteriorate or expire quickly;

5° Supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;

6° Supply of goods which, after having been delivered and by their nature, are mixed inseparably with other articles;

7° Supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations on the market beyond the control of the professional;

8° Maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to respond to the emergency;

9° Supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;

10° Supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;

11° Concluded at a public auction;

12° Provision of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities which must be provided on a specific date or period;

13° Supply of digital content not provided on a physical medium whose execution has begun after express prior agreement of the consumer and express waiver of his right of withdrawal.

Apart from this type of Products, the Buyer has a period of 14 (fourteen) working days, from the date of receipt of the Products ordered, to withdraw without having to give reasons or pay penalties, with the exception of the return costs which remain his responsibility and which he must pay.

The Buyer who wishes to exercise his right of withdrawal must send to OOBO at the contact details mentioned in article 2 hereof, before the expiry of the above period, the withdrawal form annexed to these general conditions duly completed, or a declaration clearly expressing his wish to withdraw and including his order number.

The Products must be returned to OOBO in their original packaging, without undue delay and at the latest within 14 (fourteen) calendar days following communication by the Buyer of their desire to withdraw. They must be accompanied by a copy of the corresponding purchase invoice. The Buyer is deemed responsible in the event of damage to the Products upon their return to OOBO.

The Buyer will be reimbursed as soon as possible and at the latest within 14 (fourteen) days from the date of effective receipt by OOBO of the request for withdrawal of the entire sums paid for his order, deducting, where applicable, return costs, which remain the responsibility of the Buyer. OOBO, however, reserves the right to defer this reimbursement until the Products are actually recovered.

In accordance with article L.221-23 of the Consumer Code, the Buyer is informed that his liability is only incurred towards OOBO for a depreciation of the product(s), returned following the exercise of his right of withdrawal, resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this or these goods.

WITHDRAWAL FORM

Return service

I hereby notify you of my withdrawal from the contract relating to the product mentioned below:

Ordered on:

Order number:

Customer Name:

Customer address:

Customer signature:

Date: